Section Five - In AI we trust
A story about AI moving in mysterious ways (2 minutes)
On transparency and trust
In this whole section we talked about transparency. We stated that AI needs to be transparent and explainable so we can trust the AI.
But, is this really true?
Does explainability and transparency really leads to more trust? What do you think? Do you trust the recommendations by Netflix? Do you think you would trust them more if Netflix explained them? Do you trust the newsfeed in Instagram? Or do you need an explanation? Do you trust the sleep advice of your FitBit? And Google Maps? Or do you want Google Maps to explain itself?
Maybe not explaining the decisions, lead to more trust. After all, why do people trust God?
God moves in mysterious ways. He does not explain his decisions. He does not tell us why he took our loved ones. Or saved them. He doesn’t explain why famine or war or suffering or cruelty is necessary. He is opaque. God is a black box. Maybe that is the reason that so many people trust him. In God they trust.
Do you really think that people would trust God more if he explained himself? Probably not.
Take aways from section five:
- Maybe (AI)-technology should not be transparent but move in mysterious ways to be trusted!
Some final words on crash course five
And remember: AI is still pretty weird.